Delivery Terms

Orders placed before 17:00 / 5:00 pm will be delivered…

  • in the Netherlands the next working day (FREE shipping)
  • in Germany within 2 working days
  • in Belgium within 2 working days
  • in the UK within 2 working days

We ship worldwide, just drop us a line at [email protected] and we will check the shipping costs and delivery terms for your destination!

Satisfaction Guarantee

We promise you S L O W fashion that will last for years. And we have a 3 year satisfaction guarantee to back this claim up!

Option A
If you receive the product and it is not what you expected:
You have the right to cancel or return the product if it is not considered satisfactory within 14 days after receiving the product. Please inform KOW Lifestyle before returning the shipment via [email protected]. The product has to be returned unused and in the original packaging. You will be refunded within 7 days - including the return shipping costs - if the returned products satisfies above mentioned preconditions.

Option B
If you have worn and loved the product, but it becomes defective within 3 years:

  • The defect is due to product design or manufacturing
  • The defect cannot be repaired
  • The defect is not related to wear and tear caused by normal use
  • The customer informs KOW Lifestyle by emailing [email protected] (with supportive pictures if applicable)

You will receive a new pair if above mentioned preconditions are satisfied.